Marcus Hall

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====== My iCloud Add-in for Outlook 365 on Windows 10 will not stay enabled ======

From: https://discussions.apple.com/thread/7526752?start=0&tstart=0

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Apr 15, 2016 10:05 AM in response to FrostyOfTheNorth
Sweet Mother of God.  After losing all my hair, I finally found a solution from digging around at http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outl ook-2013-keeps-disabling-icloud-add-in/5….
 
The solution:
 
1) Run Outlook AS ADMINISTRATOR.
2) Go to File > Options > Add-ins.
3) Click GO next to COM Add-ins.
4) Select the iCloud Outlook Addin and REMOVE it.
5) Close and restart Outlook AS ADMINISTRATOR.
6) Go back to File > Options > Add-ins.
7) Click GO next the COM Add-ins.
8) Click ADD and find APLZOD32.DLL on your machine.
9) Close and restart Outlook normally (NOT as administrator.)
 
Now my calendar is syncing properly.
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====== Office 2016/365 and does not work with 2016 2015-11-18 ======
 Downgrade Office 2016 to Office 2013 

From: http://www.slipstick.com/outlook/office-365-office-2016downgrade-rights/

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Office 365 Home, Personal, and University subscribers who upgraded to Office 2016 and want to 
revert to Office 2013 are now able to install Office 2013 from their account portal.
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====== Office 2013/365 and pretty much everything works with the click to run ======

From: http://www.slipstick.com/office-365/convert-office-2013-click-run-msi-installation/#comment-188796

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Diane Poremsky January 21, 2015 at 9:04 pm | Permalink
A very low % of users (only corporate volume licenses) have access to the MSI version of Office 2013, which 
would leave some 95% of iPad/iPhone users without the ability to use iCloud. I know iCloud works with 
Office2013 C2R because I use it.
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====== iCloud: Mail server information ======

http://support.apple.com/kb/HT4864?viewlocale=en_US

IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com
    SSL Required: Yes
    Port: 993
    Username: example@me.com (use your @me.com address from your iCloud account)
    Password: Your iCloud password

SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com
    SSL Required: Yes
    Port: 587
    SMTP Authentication Required: Yes
    Username: example@me.com (use your @me.com address from your iCloud account)
    Password: Your iCloud password

====== iCloud Not Syncing with Outlook ======

=== Location and backup of addins ===

From: http://www.howto-outlook.com/faq/backupaddin.htm

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Make sure the Outlook Backup Add-in is listed and selected as an active add-in:
Outlook 2003 and previous 
Tools-> Options…-> tab Other-> button Advanced Options…-> button COM Add-Ins
Outlook 2007 
Tools-> Trust Center…-> Add-ins
Outlook 2010 
File-> Options-> Add-Ins 
  
If it is not listed, press the Add… or Go-> Add… button and browse to the following location:
32-bit version of Windows 
C:\Program Files\Microsoft Office\OFFICE##\ADDINS\outbak.dll
64-bit version of Windows 
C:\Program Files (x86)\Microsoft Office\OFFICE##\ADDINS\outbak.dll 
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=== Location in registry of addins ===

From: http://www.msoutlook.info/question/421

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Key: HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Microsoft.OutlookBackup.1 
Value name: RequireShutdownNotification 
Value type: REG_DWORD 
Value: 1
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=== iCloud - Outlook synchronization diagnostics ===

From: http://www.codetwo.com/kb/icloud-outlook-synchronization-diagnostics/

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Use Scanpst to repair your Outlook data files as per these guidelines: www.codetwo.com/kb/211 
(NOTE: you may have to perform the repair a couple of times until Scanpst find no errors in your Outlook data files)
IF, DESPITE APPLYING THE ABOVE SOLUTIONS, THE PROBLEM PERSISTS, BEGIN THE BELOW DIAGNOSTIC PROCEDURE.
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