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--- systems:voip [2013/03/16 22:36] – superwizard
+++ systems:voip [2013/03/24 01:09] (current) – [why is the audio/video quality poor in one direction] superwizard
@@ Line 9: / Line 9: @@
 | Authorization ID | Authorization name |
+====== Recognizing and Categorizing Symptoms of Voice Quality Problems ======
+From: http://www.cisco.com/en/US/tech/tk652/tk698/technologies_white_paper09186a00801545e4.shtml
+    Introduction
+    High Level Troubleshooting Procedure
+    Categorize and Define the Symptoms
+    Sample Sound Recordings
+    Noise
+    Voice Distortion
+       Echoed Voice
+       Garbled Voice
+       Volume Distortion
+    Common Problems Hearing Sound Files
+    Cisco Support Community - Featured Conversations
+    Related Information
 ====== why is the audio/video quality poor in one direction ======
@@ Line 37: / Line 54: @@
 Network testing
-Soak testing is running a system at high levels of load for prolonged periods of time.  A soak test would normally execute several times more transactions in an entire day (or night) than would be expected in a busy day, to identify any performance problems that appear after a large number of transactions have been executed
+    Soak testing is running a system at high levels of load for prolonged periods of time.
+    A soak test would normally execute several times more transactions in an entire day (or night)
+    than would be expected in a busy day, to identify any performance problems that appear after a
+    large number of transactions have been executed.
 ====== Packet Loss Testing ======